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Go Roam

Share the world as you see it 

Go Roam lets you use your data, minute, and text allowances in over 160 destinations worldwide [1]. 

It’s split into 3 bands: Go Roam in Europe, Go Roam Around the World, and Go Roam Around the World Extra.  

If you’re on Pay As You Go, here’s everything you need to know about Go Roam on Pay As You Go.

What’s included with your plan?  

Does your plan have roaming built in or do you need to buy a roaming pass? Find out here: 

Plans with roaming built in 

Our Three Your Way Value and Complete plans include Daily Go Roam passes, giving you up to 56 days of roaming. 

Plans without roaming built in

Daily Go Roam passes aren’t included with our Lite plans or on any older Advanced plans. To enjoy Go Roam, you’ll need to buy a Go Roam pass or pay a daily roaming charge. Don’t forget, you can get up to 2 days roaming free when you buy a Go Roam pass [2]. 

What’s included with Go Roam? 

Use your plan’s data, minutes and texts in 49 Go Roam in Europe destinations.

With Go Roam in Europe, you can: 

  • Call and text standard landline or mobile numbers in the UK or another Go Roam in Europe destination. This doesn’t include calls or texts to international numbers.
  • Call voicemail and our customer services 
  • Use up to 12GB of your data allowance

How to unlock your allowance 

You can unlock your UK allowances in a Go Roam in Europe destination by: 

  • Using an inclusive Go Roam pass, if you have them included in your plan.  
  • Buying a Go Roam in Europe pass, and get up to 2 days roaming free [2]
  • Paying £2 to unlock your allowances for 24 hours. Important: If you have a Spend Cap on your account, it must cover this daily roaming charge, plus any other charges. If not, you won’t be able to roam. 

Our Fair Use Policy 

On Pay Monthly? You can use up to 12GB of your data allowance in any Go Roam destination. 

Where are you travelling to?  

Tell us where you’re going, and we’ll let you know if it’s a Go Roam destination.

Frequently Asked Questions 

It works automatically. You just need to make sure you’re using a compatible device with data roaming switched in the settings and the latest software installed. 

Before you go, don’t forget to check you have roaming enabled on your account. Got a Spend Cap on your account? Make sure it’s set to an amount that covers the daily roaming charge, plus any other charges. If not, you may not be able to roam. 

On Pay As You Go? Your SIM must be active and have been used to make a call, send a text, or use data before you can use it abroad. 

When you arrive abroad, you’ll get a text confirming the charges for using your device there. You can check the standard international roaming charges for any destination by tapping the Roaming charges link in the text and choosing the destination you’d like to check. 

Remember: to call or text back to the UK, you must replace the first 0 in the number you’re calling or texting with +44. 

Exclusions and further details 

Daily roaming charges don’t apply if you’re on a Pay As You Go or your Pay Monthly plan started before 1 October 2021.

Go Roam Around the World Extra is not available if you’re on Pay As You Go or your Pay Monthly plan started before 1 October 2021. 

There’s no charge to unlock your UK call, text, and data allowances when travelling to the Isle of Man and the Republic of Ireland. 

Countries not included in Go Roam are charged at standard roaming rates. See our Price Guides for the latest information and pricing.