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Help& support.

My3.

My mobile

Help for your 3 mobile.

Putting you in control.

Check your usage and inclusive allowance or top-up your mobile and manage your alerts.

What's on My3?Select an icon below to find out more.

Check my usage

For a quick snapshot of what you've got left to spend this month just visit Check my usage on your mobile or online

My account - Pay Monthly

On Pay Monthly? See what you've spent this month. check how to pay your bill, see what price plan you're on and recent bills. Pay your bill on your mobile or online if your don't pay by Direct Debit. Or, make life easy and set up a Direct Debit in a few clicks. Use My 3 to buy and Add-on so you can get more of the stuff you love.


On Pay As You Go? Find out how much credit you've got left and top-up with a registered credit or debit card, straight from your mobile or online. If you're on WePay, keep track of what you've earned in rewards.

My security

Once you've registered with My 3 on the web we'll text you a password for secure online access to your account. Want to change your password to something easy to remember? Just do it here.

My details

With My 3, you can update yoru personal deatils online or on your mobile. If you prefer to be contacted by email instead of in the post, no problem, just use My 3 to tell us how you like to get your news.

My alerts

Set up alerts to keep you up to date on the stuff you love. They are easy to set up at My 3 either on your mobile or online. And, if you change your mind, just use My 3 to switch them off.

Get the most out of your mobile

Go to My 3 on your mobile to get free taster videos of what's new on 3. Or watch our How to videos and find out how to do loads of cool stuff with your phone.

Where can I access My3?

  • Online. Right here, right now
    Log-in to My 3 now
  • On your mobile. Press then go to services.
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