Contact us

Before getting in touch, you might find the help you need below.

Recently joined or have an enquiry about a previous upgraded service?

The links here will help you check for outages and troubleshoot or manage your devices and services.

Are you a business customer?

Go to the Business Contact us page to get in touch with our team.

Chat to us

To get help fast, start a Live Chat with one of our team.

Live Chat is open 08:00 – 22:00 Monday to Friday, and 09:00 – 20:00 Saturday and Sunday.

Call us

Personal customers: Lines are open 08:00 to 20:00 Monday to Friday, and 09:00 to 18:00 Saturday and Sunday. 

Personal customers

From your Three phone
333

From any other phone
0333 338 1001

From abroad (standard roaming rates apply)
+44 7782 333 333

Mobile Broadband customers

From your Three phone
500

From any other phone
0333 338 1003

From abroad (standard roaming rates apply)
+44 7782 333 500

Connect with us

Get the Three app

Getting the answers you need is easier than ever. Check out the Three app and manage your account in a couple of taps.