How much does it cost to roam? 

Holidays are awesome. It’s when we’re living our best lives. So, you’re going to want to capture all your magical memories on your phone. You’ll probably also need your mobile to help things run smoothly when you’re away.

From booking taxis to planning incredible days out, from taking sunset selfies to keeping the kids entertained, you’ll need to stay connected on your travels. 

So, when you’re planning your trip, make sure you know what it costs to use your phone. That way you can scroll, upload, get directions, and stay connected without worrying about sky high costs.

If you want to roam abroad, you’ll need to have Roaming enabled on your account and on your phone.

You can check that roaming is active on your account by giving us a call on 333, more info here

On most phones you can check whether roaming is enabled in Settings under Mobile data, check our dedicated Device support section.   Remember smartphones typically connect automatically to the internet, so if you don’t want to be charged, make sure you turn off data roaming.  

Before you set off, make sure your device will work in the destination you are travelling to. 

Go Roam makes it easier than ever to roam on Three allowing you to use your data, minute, and text allowances in over 160 destinations worldwide*.

If you’re on Pay As You Go, here’s everything you need to know about Go Roam on Pay As You Go.

Plans with roaming built in:  
Our Three Your Way Value and Complete plans include Daily Go Roam passes, giving you up to 56 days of roaming.

Plans without roaming built in:
No passes? No problem, if you are on our Lite or older Advanced plans, you can still pay less for roaming by buying a Go Roam pass before you travel. You can get a pass for 3, 7, and 14 days. It’ll activate the first time you use your allowance abroad.  What’s more, you can get up to 2 days roaming free when you buy a Go Roam pass^[1]. 

You can easily check whether your plan has inclusive Daily Go Roam Passes, or buy a Go Roam pass  by visiting My3 or by logging in to the Three app. 

Where either the inclusive pass allowance is exhausted or a roaming pass has expired, customers will be charged the DRC.

For our Go Roam in Europe destinations, it costs £2 for 24 hours. 

For our Go Roam Around the world destinations, it costs £5 for 24 hours.

For our Go Roam Around the World Extra destinations, its costs £7 for 24 hours. 

Important: If you have a Spend Cap on your account, it must cover this daily roaming charge, plus any other charges. If not, you won’t be able to roam. 

Check your destination here and we’ll let you know whether it’s in Go Roam

Your normal allowances aren’t available in destinations that aren’t part of Go Roam. You’ll be charged the standard roaming rate, which will vary depending on your destination.

You can find out about roaming abroad charges here. 

Use a lot of data? Get unlimited data with a Data Passport

A Data Passport can help you save money when you travel. It gives you unlimited data for £5 a day.

To buy one ahead of your trip, go to My3 or visit the Three app, and click Explore all Add-ons, then Roaming. Your Data Passport will automatically activate when you first use some data abroad, and you won’t be charged a daily roaming charge for using data while it’s active.

Alternatively, you can buy a Data Passport once you arrive. You’ll get an SMS from us if you’re in an eligible location, which has a link for you to buy the Data Passport.  

To help manage your roaming costs, you can set up a spend cap to limit spending on things not included in your monthly plan. You’ll need to set this to your preferred limit amount ahead of your travels, so you’re able to pay for the daily roaming charges in your destination, and don’t have any difficulty roaming.

It’s easy to change by logging in to My3 or using the Three app.

We’ve set up a worldwide data roaming limit for all our customers, so you don’t overspend while you’re abroad. This is set at £45 (excluding VAT) by default. If you’d like to change it, please get in touch.

When you arrive in a destination, we’ll text you info on any charges you can expect, and any charges incurred, while you are roaming. We’ll also let you know when any roaming passes or Data Passports have been activated and when they will end. To see your usage, check the Three app or log in to your My3 account.