Choose Like New to save on the latest tech  

September 09, 2024

What do you do when you know the phone you want, but you just can’t stretch your budget to meet the price?

Three is now selling Like New mobile phones. Refurbished devices that really do look fresh out the box.

Because when we say Like New, we really mean it. All our phones go through a 65-point quality check to make sure they really are just like new. 

Plus, by saving a device from being chucked away, you’re doing your bit to protect the environment too. It’s a win-win.

Here’s everything you need to know about our Like New refurbished phones. 

Where do Like New phones come from?   

When we sell a phone, our customers have a 14-day cooling off period to return the phone, if, for any reason, they’re not happy with it. These make up the majority of our Like New phones.

We also sell some phones that have come via trade-in, when a device has been sold to us and it’s in really excellent condition. 

How we check each phone  

Before we sell a refurbished phone, we put it through a strict 65-point series of tests to make sure each device is in tip-top condition. 

Performed by qualified, expert technicians, our checks focus on six key areas – audio, battery buttons, display, camera, and connectivity. And of course we carefully clean and disinfect every device before we box it in recycled packaging and send it out to you.

You can find out more about our quality checks here

Reducing your environmental impact 

By choosing a second-hand, Like New phone, you’re giving a phone a new lease of life and preventing it from ending up in a landfill. And when you buy a refurbished phone, instead of a new one, you’re reducing your carbon footprint too.

You can read more about the environmental benefits of Like New phones here

You’ll get an extended warranty too 

For some extra piece of mind, we include a 36-month warranty for any phone purchased on one of our Value or Complete airtime plans, protecting your phone from future manufacturer faults and repairs. And if you take out a Lite plan, you’ll still be covered with a 12-month warranty. 

That’s in additional to the standard 14-day cooling-off period you still get with a Like New device, so you can still change your mind later and return it to us. 

Save even more when you trade in 

If you want do something else for the environment – and save a bit of extra money – you can trade in your old device too.

We’ve just revamped our trade-in offer, so you can now get your trade-in quote online and use the money to directly reduce the cost of your Pay Monthly plan. Or, if you prefer, you can have the money sent direct to your account.

Check out our Like New phones now  

Looking for a refurbished Samsung phone or a refurbished iPhone? You can find all our latest refurbished phone deals over on our Like New page now