Hassle-free switching: a complete guide
9 August, 2024
Reading time: 2 minutes
At Three Business, we empower medium-sized businesses like yours with our super-fast connectivity to enhance operations, streamline processes, and thrive in the digital age. Having already partnered with thousands of businesses across various sectors, we understand the unique challenges you face.
The need to stay competitive, manage costs efficiently, integrate new technologies, and maintain seamless communication is paramount. That's why we've made switching to our network as easy as possible, offering tailored packages designed to maximise your resources and provide exceptional value for your business.
Transform your connectivity
At Three Business, we are committed to providing businesses like yours with reliable network service and a hassle-free switchover process. You’ll be in safe hands every step of the way.
Our team of experts will guide you through the process, ensuring a smooth and efficient transition. You'll always be informed with the next step, with clear communication from start to finish. And rest assured, your connectivity will remain reliable throughout the switch.
Discover how our advanced mobile connectivity solutions can transform your business operations.
Switch in 4 easy steps
Here’s a quick guide through the process:
01
Decide on the right plan
Speak to one of our expert team members to find the best package for you, and we’ll send out your new SIM cards straight away.
02
Set up your account
Our expert service team will contact you to guide you through the details of account set-up, including billing, payment options and porting needs.
03
Port your numbers
Keep your numbers if you choose. Our Porting Numbers process allows for a smooth transition within 24 hours*. Request PAC codes from your previous network, and we'll transfer your numbers.
04
We’ll keep in touch
Our customer service team will check in with you throughout your contract, ready to assist with any queries you may have and explore opportunities for further improvement.
What do our customers say?
“The onboarding process with Three Business was smooth and well-organised. From the initial consultation to the activation of our accounts, the process was streamlined, and we received clear guidance at each step."
- Global Commissioning
“Due to the geographical spread of our pilots and engineers, the process of migrating to a new network is complicated. But the support Three Business provided never faltered. Catch up meetings held almost weekly ensured we kept on track, and that the handover to the day to day management of the account was seamless.”
Magnus Lisnell, Group IT Manager, West Atlantic
"Our Customer Success Manager was knowledgeable, helpful, and responsive throughout the switch-over process, ensuring that we were well-informed and comfortable with the transition to the new Adapt solution."
- Jones Bros
Read more Three Business customer case studies here
Ready to Make the Switch?
Our UK-based business experts are here to support you. Talk to us today to start the switching process and experience the benefits of Three Business connectivity.
Our UK-based business experts are dedicated to assisting you with the switching process, ensuring a seamless transition for your business operations.
Why choose Three Business?
In today's digital world, switching to a new business mobile provider can significantly enhance your company's connectivity and operational efficiency.
At Three Business, we understand that choosing a mobile provider isn't just a modern necessity - it's a strategic investment in your business's adaptability, productivity, and overall satisfaction for both employees and customers.
Our goal is to be your trusted partner in moving your business forward. As the UK’s Fastest 5G Network and the UK’s Best Network for Business, we’re here to give your business a boost, with personalised support, plans that adapt as your business grows, and market-leading value.
Ookla Speedtest
Based on analysis by Ookla® of Speedtest Intelligence® data for H1 2024. Ookla trademarks used under license and reprinted with permission. Visit speedtest.net/awards/fastest-5g to find out more.
5G Download Speed
The advertised 5G download speed of 150Mbps applies to at least 50% of 5G Business Broadband customers between the peak hours of 8pm and 10pm and is based on average peak download data speeds from our routers in December 2023 - January 2024, which averaged 157Mpbs. As it is based on customer demand, which in turn depends on what users are doing (which may be low data activities), we expect the speed capability of our network for particularly data intensive activities to be even higher. We review this measure periodically. Due to the nature of the wireless technology delivering your Business Broadband, the speed that any individual premise will experience is not guaranteed, may vary and can be impacted by local factors, such as the positioning of the hub, and local factors such as line of sight to your nearest mast, local topography (such as hills) number of users accessing the network in your area and thickness of walls and windows.