The advertised 5G download speed of 150Mbps applies to at least 50% of 5G Broadband customers between the peak hours of 8pm and 10pm. We measure the speeds delivered by our 5G Radio Access Network to customers across our 5G Network and calculate the average (median) 5G data throughput rate at peak hours on a daily basis. In Dec 23 - Jan 24 the median figure was well above 150 Mbps each day and we continue to monitor this on an ongoing basis.  Due to the nature of the wireless technology delivering your Broadband, the speed that any individual premises will experience is not guaranteed, may vary and can be impacted by local factors, such as the positioning of the hub, line of sight to your nearest mast, local topography (such as hills), number of users accessing the network in your area and thickness of walls and windows.
No. This product is designed for self-installation[3], but if you’re not comfortable handling the installation safely, you may prefer to hire a professionalhandyman or other installer. Any installation costs would be your responsibility, as we don’t provide installation services or cover third-party work.