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Royal Dutch LV Logistics
Fast 5G connectivity for global transportation
Industry: Transportation | Size: 250+ connections | Location: Hampshire, UK
LV Logistics, a leader in global transportation and logistics, leverages 5G connectivity for enhanced efficiency and operations. With reliable communication, they ensure timely deliveries and excellent customer service. Supported by Three Business's 24-hour reporting tools, LV Logistics is scaling operations and driving growth.
Streamline operations with Three’s 5G Network
With Three Business, LV Logistics experienced
Effortless network transition
A smooth switching process with a tailored plan to successfully migrate 250+ users without disruption.
Personalised support
Dedicated account manager and faster response times, fostering a stronger partnership for operational growth.
Enhanced cost efficiency
Three Analyst saved time, cut costs and improved efficiencies through detailed mobile network usage monitoring.
The challenge
To ensure smooth operations and manage logistics effectively, LV Logistics needed a network provider that could ensure not only reliable connectivity, but also dedicated solutions to enable growth.
LV Logistics needed a connectivity partner that could help them with:
- Improved customer support: Long wait times and impersonal service from the previous provider negatively impacted business operations.
- 250+ users switching networks: Transitioning a large workforce to a new network required a tailored switching plan for a seamless transition.
- Account analytics: To improve decision making and optimse operations, they needed a real time data analysis tool to monitor network usage and spending.
"Without connectivity, we're not able to move cargo, we're not able to communicate with our client base."
- James Banks, UK Business Development Manager
The solution
Personalised customer support
LV Logistics chose Three Business for tailored solutions through a dedicated main point of contact, ensuring a seamless network transition for over 250 users and complete in life account management.
- A single point of contact for account queries
- Technical support
- Business advice
- Regular reviews for continuous improvement
Detailed spend and usage reports
With granular insight into the mobile usage and spend of the whole team, LV Logistics is able to make better informed decisions on their connectivity budget, as well as saving time and increasing efficiencies.
- 24/7 access to insights to control spending
- Customisable, regular reports on account usage
- Track changes to the account, and make fully informed decisions
Unlimited data within a flexible plan
Our unlimited, adaptable plans[1] offer LV Logistics control over mobile expenses, ensuring predictable costs and the ability to add and remove SIMs as needed, backed by detailed billing analytics.
- Add or remove SIMs
- Track employee-level data usage and spend, with detailed reports
- Dedicated on-boarding and ongoing account support
"A Customer Success Manager from Three Business is our direct line into Three”
– Lee Atkins, IT Manager
The outcome
Seamless switching process
With a tailored plan for a smooth transition, LV Logistics were able to bring over 250 employees to Three Business without disruption.
Personalised account management
With direct access to their dedicated Customer Success Manager, LV Logistics can focus on growing the business.
Data driven decisions
Real time insights and network monitoring tools enable smarter budget decisions and enhanced efficiency.
Why did LV Logistics choose Three Business?
"An excellent package overall […] with a single point to get business customer service instantly. It truly feels like a partnership"
- Lee Atkins, IT Manager
Reliable connectivity on The UK’s Fastest 5G Network
Our connectivity, combined with executive-level support so often reserved for larger teams, are helping to enable small and medium businesses to reach their full potential.
We’re built digital first, with a dedicated focus on constant network investment. And we’re not only focused on your connectivity, but your security too.
With Three’s award-winning 5G network[2], LV Logistics experienced the speed and reliability needed to power their remote operations.