Problems accessing your online account

You may need to wait 24 hours after joining Three Business before you’re able to complete registration. If you still can’t register, or you’re not getting the validation code you need, call us on 0800 033 8033.

For any of the following, call us on 337 from your Three Business mobile:

• You’ve registered, but are being told your account isn’t registered when you try to log in.
• You’re not receiving the validation code you need to complete the log in process.
• Resetting your password isn’t working.

This could be because you joined Three Business before 7 February 2022. This means you already have an offline account in our system, so can’t register online.

Alternatively, you may have joined us on or after 7 February 2022, and ordered more than 10 lines. This many lines can’t be ordered online, which is why you don’t have an online account.

You can’t make these changes online. Call us on 337, and we’ll sort this for you.

Chat to us online, 7am to midnight, 7 days a week.

Or call our Business Support Team:

Open 8am to 8pm, Monday to Friday, and 9am to 5pm, Saturdays.
Open bank holidays, 9am to 5pm.

337
From your Three Business phone.

0333 338 1004
From any other line.