Ways to pay your airtime bill

Paying by direct debit is easy, and it saves you £5 a month. Once set up, your monthly bill amount will come out of your account between 10 and 19 days after your bill date (please check your bill to confirm).

1. Open the Three app
2. Tap Account
3. Select Manage Direct Debit and edit
4. Select Add payment method, add your details, and hit Save

1. Log in to your account with your Three number and password
2. Click Manage auto-renewals, then Edit
3. Select Direct Debit
4. Follow the instructions and hit Pay Now

1. Download the Direct Debit form (PDF)
2. Print it out
3. Fill it in and post it to the address at the top

If you want to change the direct debit payment date please get in touch.

A few things you should know about changing the direct debit date:

• You can only change your payment date after you've received your first bill.
• When you change your payment date, the date you get your bills will change too. That means your next couple of bills will be closer together than usual.
• You can't change your payment date within 48 hours of your payment due date.
• If you're changing your price plan, you'll need to get that set up before you can change your payment date.
• You can only change your payment date once between bills.
• If you want to cancel your direct debit, you'll need to do it at least 3 days before your billing date.
• If you cancel your direct debit or monthly card payment, you'll need to pay your bill in a different way. You'll also lose the £5 monthly discount.

You can cancel a direct debit any time by contacting us, or by contacting your bank.

If you cancel directly with us within 3 days of the due date, the balance due will still be taken. To avoid possible charges from your bank, please contact them to discuss available options.

When a direct debit is cancelled, you'll need to pay your invoice in full.

You can use your credit or debit card for regular payments. This is an alternative to a direct debit and will still save you £5 a month.

1. Open the Three app
2. Tap Account
3. Select Manage direct debit and Edit
4. Select Add payment method, then add your details and hit Pay Now 

1. Log in to your account with your Three phone number and password
2. Click Manage auto-renewals, then Edit, then Add payment method
3. Select Automatic card payment
4. Follow the instructions and hit Pay Now

You can register a debit or credit card so that you can pay your bills or add credit to your account on an ad-hoc basis.

This option will only be available when a payment is due

1.    Open the Three app
2.    Tap Bill, then Make a Payment
3.    Follow the instructions and hit Pay Now

1.    Log in to your account with your Three phone number and password
2.    Click Make a payment
3.    Follow the instructions and hit Pay Now

You can use our self-service payment options to pay your bill fast. Call 400 from your Three phone to reach the dedicated bill payment line.

Get in touch with one of our team and we'll help you pay your bills.

You can set up bill payments through your bank using these details:

• Company Name: Hutchison 3G UK Ltd
• Sort code: 40-02-50
• Account number: 81238817

Use your Three account number as the reference. You can find it at the top of your bill and it begins with either 9 or 1.

Remember, you won't be able to get the £5 monthly discount if you pay this way. It can take up to 5 workings days to see the payment on your account.

It's fine to pay your bill from a bank overseas, but it can take up to 10 working days for it to appear on your account . You'll need the following details:

• SWIFT code (this is also known as Bank Identifier Code or BIC): MIDLGB2110C
• Sort code: 40-02-50
• Account number: 81238817

Use your Three account number as the reference. It's at the top of your bill and starts with a 9 or a 1.

If your bank is within the EU, you can also use our International Bank Account Number (IBAN) to pay us, which is: GB19MIDL40025081238817.

Cheques should be made payable to ‘Three’. You must write your account number on the back, otherwise we won’t be able to match your payment to your account.  You’ll find your account number at the top of your bill. It begins with either 9 or 1.

Cheques should be sent to:

Three Payment Centre
PO Box 1525
Northampton
NN1 9HJ

Please do not send cash or letters to this address.

It will take up to 5 working ways for your payment to reach us.