Here's how to order and activate a new SIM, if yours has been lost or stolen.
If your SIM's been lost or stolen, you must let us know right away so we can protect your account. Just open the Three Pay As You Go app or log in to your account to report it.
Once we've blocked the SIM, we'll send you a new one free of charge. You can also arrange to collect it from your local store.
Your SIM should already be activated, just pop it in and turn the phone on. If it's not working, you’ll need to log in or register via My3. If you’re unable to register via My3, follow the link to the form below.
If you want to activate an eSIM, head over to eSIM support to get started.
If you need more help with anything, start a Live Chat to talk to one of our advisors.
Any feedback you have helps us make your experience better.