Yes. Your Pay As You Go number will be disconnected unless you use it for at least 1 chargeable activity every 180 days. Once disconnected, your Pay As You Go SIM won’t work, and your number will be lost.
Pay As You Go support
Need help with your Pay As You Go voice SIM? From getting started to info on Data Packs, Add-ons, and topping up – here’s everything you need to know.
New to Three Pay As You Go? Head to our welcome page to find out how to get started.
For information on our Pay As You Go terms, price guide, or returns policy, please see our terms and conditions.
What is a Data Pack?
Buying a Data Pack is an easy way to make your money go further. Pick the amount of monthly data you need and get unlimited calls and texts included.
You can only have one active Data Pack at a time. To make sure you’ve got the data you need every month, try an Auto-renew Data Pack.
Get more with an Auto-renew Data Pack
Get extra data on us with an Auto-renew Data Pack. They work like a subscription, giving you the same amount of data every month unless you cancel. But they’re commitment-free – you can cancel at any time.
Topping up
Adding Pay As You Go credit is easy. You can use a credit or debit card or a voucher.
How to top up
Three app
- Log into the Three app
- From the Home or Buy tab, tap Top up
- Choose the amount you’d like to top up and how to pay
My3
- Log into My3
- Tap Top up on your dashboard
- Choose the amount you’d like to top up then follow the on-screen steps
Call 444
You can top up your Pay As You Go phone or buy Data Packs and Add-ons by calling 444 from your Three phone.
Setting up Auto Top-up
Three app
- Log into the Three app
- From the Home or Buy tab, tap Set up Auto Top-up
- Schedule your Top-up to be added monthly, weekly or when a minimum credit balance is reached and when you’d like it to start
- Choose how much you’d like to top up and your payment details
My3
- Log into My3
- Tap Auto Top-up on your dashboard
- Schedule your Top-up to be added monthly, weekly or when a minimum credit balance is reached and when you’d like it to start
- Choose how much you’d like to top up and your payment details
Top up without logging in
Want to top up without logging in or need to top up someone else’s Pay As You Go account for them? You can top up online quickly and easily.
Topping up abroad
If you’re abroad, you can top up using the Three app, My3 or online. But remember, you can’t buy a Top-up voucher stores abroad.
If you’re in a Go Roam in Europe or Go Roam Around the World destination, you can use any Data Packs or Add-ons. If you don’t have a Data Pack or Add-on, you’ll be charged our standard roaming rates.
Find out more about roaming abroad on Pay As You Go
Can I switch from Pay As You Go to Pay Monthly or a business plan?
If you’d like to move to a Pay Monthly or business plan? Get in touch with us to find out how.