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Managing your Three Rescue™ policy

With effect from 6 March 2020, we no longer offer Three Rescue™ for sale. For more information on our new insurance product, check out About Three Insurance.

If you have a Three Rescue policy, read on for information about making a claim, cancelling and everything else.

If your device has been lost, stolen or damaged and you need to make a Three Rescue™ claim, don't worry; it's really quick and easy to do.

First check that the circumstances of your claim are covered by your Three Rescue™ policy, then you can make a Three Rescue™ claim online. You can also continue an existing claim if you've started one earlier.

Online: threerescue.co.uk/start

Phone:

  • Mobile Phones – 333 from a Three phone or 0333 338 1001** from any other phone.
  • Tablets and Mobile Broadband – 500 free from a Three phone or 0333 338 1003 from any other phone.
  • Call +44 7782 333 333 to contact from outside of Great Britain.

You can report a claim to the Three Rescue™ insurance team by phone from 8am to 8pm Monday to Friday; 9am to 6pm at weekends. They’re closed on all UK Bank Holidays.

**Opening times from 8am-8pm Monday to Friday, 9am-6pm at weekends. Closed on UK Bank Holidays. 333 is free, Excludes Essential Plans, check price guide for full details. Calls to 03 numbers cost the same as calls to UK landlines starting 01 and 02. Calls from landlines and mobiles are included in free or inclusive calls packages. Details correct at time of print.

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