easyJet Hands Free with Three

Three is proud to partner with easyJet to enable eligible Three customers to upgrade to travel 'Hands Free' (an easyJet service) at no cost for outbound easyJet flights from the UK (the "Upgrade"). easyJet's Hands Free service lets you:

• drop your cabin bag at the Bag Drop desk
• board just after the Speedy Boarding passengers; and
• receive your cabin bag at your destination, which will be amongst the first to be delivered to the baggage belt.

For further details see paragraph 6 below and/or http://www.easyJet.com/en/hands-free-upgrade.

The terms and conditions for this promotion are set out below together with details on how to claim your Upgrade.

1. Definitions

   Promoter : The easyJet Hands Free with Three Promotion (the "Promotion") is promoted by Hutchison 3G UK Limited t/a Three (company number: 03885486) with registered office Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ ("Three", "We" or "Us").

   Administrator : where relevant MAPP Digital UK Limited with registered office 95 Gresham Street, 6th Floor, London, England, EC2V 7NA (company number: 10162741) ("Administrator") will make available the SMS short code and administer the redemptions for this Promotion on behalf of Three.

   Service Provider : The easyJet Hands Free Service is provided by easyJet Airline Company Limited (company number: 3034606) with registered office Hangar 89, London Luton Airport, Luton, Bedfordshire, LU2 9PF ("easyJet").

2. Dates

   The Promotion will run from 19 July 2018 at 00:00 GMT until further notice, subject to paragraph 8 (the "Promotion Period").

3. Eligibility

   3.1 Pay Monthly Customers

   You must be a UK resident, 18 years+, and a new/existing/upgrading Three customer who has signed up to and held a Qualifying Plan for at least 30 days prior to submitting your Redemption Request.

   The Qualifying Plans are:

   • any 24-month Contract Handset Plan;
   • any 1,12 or 24 month SIM-Only Plan; or,
   • any Simply Business Plan,

   (each a "Qualifying Plan").

   3.2 Pay As You Go Customers

   PAYG Customers are not eligible for this Promotion.

   3.3 Mobile Broadband

   Mobile Broadband customers are not eligible for this Promotion.

4. How to claim

   To claim your Upgrade, text "UPGRADE" to 88555 together with the following information in the following order:

   1. The easyJet' flight number for your outbound flight (e.g. 'EZY1234', 'EJU1234'; or 'EZS1234';

   2. The date of your outbound flight; and

   3. Your surname (as it appears on your Passport),
      (together a "Text Redemption Request", for example UPGRADE EZY1234 23.6.2020 Smith).

   If you do not submit the above information correctly or completely you may not receive your Upgrade.

   
   

   WHAT YOU WILL RECEIVE

   
   

   TEXT REDEMPTION

   If you are eligible and submit a valid Text Redemption Request, our Administrator will send an SMS response which will be your electronic voucher ("SMS Voucher") to claim your Upgrade.

   We will endeavour to send these as quickly as possible, but we cannot guarantee that they will be instantly sent as it may take our Administrator's systems a little time to receive and process your request. If you do not receive this then contact us as explained in paragraph 11 below.

   If you're not eligible, you'll be told that this is the case and will be sent a link to the eligibility requirements. If you're eligible but there's something wrong with the Text Redemption Request (e.g. invalid format, missing information, etc.), then you'll be advised what information is needed and an example format.

5. How to Redeem

   Redeeming your Upgrade is simple. All you need to do is show your voucher to an easyJet representative at the easyJet Bag Drop Desk. The easyJet representative will confirm the validity of your voucher and tell you how to use your Upgrade.

6. Upgrade

   Your Upgrade is only valid for the outbound easyJet flight from a UK airport that you have submitted in your Online or Text Redemption Request. The Upgrade can only be used for one cabin bag. Full details of easyJet's Hands Free service (and any limits and restrictions) can be found at http://www.easyJet.com/en/hands-free-upgrade . To summarise how it works:

   • Present your SMS Voucher to an easyJet representative at the easyJet Bag Drop Desk
   • Drop off your cabin bag at the easyJet Bag Drop Desk.
   • Receive your Three branded tote bag for your personal belongings.
   • Pass through security.
   • Board first after the Speedy Boarding passengers.
   • Receive your cabin bag at the destination, which will be amongst the first to be delivered to the baggage belt.

7. Exclusions and Limitations

   Your Upgrade is valid for outbound flights from UK airports only. If you wish to use the easyJet Hands Free service on your return flight you will need to arrange this with easyJet and you will be charged at easyJet's current price (£7 as at the date of publication of these terms).

   Only one voucher per valid Redemption Request will be provided. Only one voucher is allowed per flight. The voucher is personal to you and is not transferable. easyJet's Hands Free group bundle is not currently included.

   The Upgrade is subject to easyJet's Hands Free terms and conditions which can be accessed from http://www.easyjet.com/en/hands-free-upgrade , which are determined solely by easyJet and beyond Three's control. For example, easyJet's terms state that your cabin bag must be within easyJet's normal maximum dimensions (56 x 45 x 25cm (including handles and wheels) as at the date of publication of these terms). Please ensure that you have read and understood these terms prior to travel.

8. Your Data

   Three respects your personal information and has designed this Promotion to keep that information secure.

   To administer and fulfil this Promotion, each of Three, Three's Adminstrator and easyJetwill have access to and process the following information in the following ways:

   • By submitting a Redemption Request, you will be providing Three with your telephone number and your surname. Three is the data controller of this personal information. The Administrator will process this information on Three's behalf solely to check your eligibility and send you the SMS Voucher (see 'What you will receive' in paragraph 4 above). Information processed by the Administrator will be held securely on the Administrator's systems and solely for the purpose of administering and fulfilling this Promotion.

   • Three and easyJet will work together to report on and analyse redemptions and monitor and protect against fraudulent and/or suspicious redemptions. To do this easyJet will from time to time provide Three directly or via the Administrator with the name and flight details of the individuals who submitted their Vouchers to easyJet in order to redeem their Upgrades. easyJet is the data controller of this personal information. Three and the Administrator will process this information securely and in accordance with easyJet's instructions.

General

9. As soon as you have your flight details for any future-dated flight, provided that you are an eligible user, you can request a voucher.

10. Three may withdraw, amend, place restrictions on or extend this Promotion at any time by updating these terms and conditions at Three.co.uk/terms. This includes the right to restrict the number of vouchers you may redeem during the Promotion Period. If the Promotion is withdrawn, any redemption due or voucher issued in accordance with these terms prior to the withdrawal of the Promotion will be honoured. No cash alternatives are available.

11. Any issues relating to the easyJet Hands Free service should be directed to easyJet at 0330 365 5000 or http://www.easyJet.com/en/help/contact. Any issues relating to your eligibility, redemption, voucher or these terms and conditions should be directed to Three's customer service team at 333, or 0333 338 1003.

12. All third-party terms and conditions relating to this Promotion and the Upgrade (including easyJet's Hands Free service) are beyond Three's control and may be subject to change. Three cannot accept responsibility and will not be liable for any third-party terms (including any failure to abide by such terms or any modifications to such terms) applicable to the Promotion and/or Upgrade.

13. Three cannot accept responsibility for entries lost, corrupted, or delayed in transmission. Under no circumstances will Three (or its parent, subsidiaries and affiliated companies) be liable (unless such liability cannot be lawfully excluded) for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in this Promotion and/or the Upgrade and Three excludes liability, to the fullest extent permitted by law, for any loss or damage caused to any eligible entrant in relation to this Promotion.

14. Entry into the Promotion signifies your acceptance of these terms and conditions. Any changes to the terms will be published at http://www.three.co.uk/terms. These terms are governed by English law.

15. For further information see our Frequently Asked Questions at: http://www.three.co.uk/go-roam/easyjet